The Rise of B2B Telemarketing

Telemarketing, in simple words is the process of using a telephone and calling prospective customers. Telemarketing techniques, if used effectively can be a very strong business tool for expansion. Telemarketing is not so popular among a section of masses because such people do not like disturbing them when they are doing something important. In the same concern, the United States developed a “National Do Not Call Registry” which consists of a number of people who do not like to be called. 

B2B telemarketing is one of the business development techniques used to sell a product effectively. Some companies provide such services to target their prospective business clients. B2B telemarketing not only helps a particular company in increasing their sales but also helps them in getting a lead. A different department which handles the sales lead is also seen in many companies which only work to generate sales lead generation. Telemarketing techniques can be improved using a few techniques like Effective Communication, Planning and Preparation, avoiding unnecessary conversation and offering Quality product.

This B2B telemarketing began long back with making cold calls to people individually and asking people if they are interested in any particular product. This technique was successful and so it was decided that the B2B telemarketing services can be used to bring and develop business. Hand in hand, sales lead generation and business development started.  When individuals used to call people, there was a certain research work done in order to make that call a success.  Even today, the calls are done in the same fashion. The research work of the company you are targeting is done before calling. Not only the numbers but the lead generation executive should also have information on the decision makers of the company. 

Today companies are hiring B2B telemarketing companies to generate business, to stay in the competition and gain the edge over the rest of the competitors in the market. Lead generations help to increase the sales and reduce the overall cost per sale. Getting Quality leads from the prospective businesses are possible by using skill sets. To ask the right questions, speaking with the right people, taking appointments from them generate interest in them and offer them your product.  These companies target different industries and offer their expertise to generate leads. 

Expand your audience Think more #traffic and a lot more viewers. http://t.co/TiFGLt8dTB pic.twitter.com/oWtb3DuPy0
— Inventive SMi (@B2BLeads_SMi) December 16, 2013

Nowadays different outsourcing companies like Knowledge Process Outsourcing, Legal Process Outsourcing and IT companies hire these telemarketing companies. These companies have expert features and offer Technical support, Customer Service, Transcription, Direct Response Services and Transaction Processing. These companies work in diverse sectors like Airline, Banking, Travel, Healthcare, Real Estate and IT. They offer specialization in services like:-

• Lead Generation
• Appointment setting
• Email follow up
• Follow up on calls
• Sales Outsourcing

Definitely the rise of B2B telemarketing has given a new direction to the business world. However, it is necessary to keep in mind that there are many inexperienced companies in the market that claim to provide the best services. Before you hire any provider, make sure that the provider has B2B experienced agents working for them and they understand the pattern and goal of a telemarketing campaign. They should be expert at making cold calls and generating leads. Experienced agents and a good support system together, can make any company achieve bull’s-eye. For more information visit us on www.inventive-smi.com 

Read More

How Can Telemarketing Services Gives Stability to B2B Lead Generation?

Business to business or B2B is an organization that provides services and products to use for other businesses. A B2B telemarketing company has to attract a specific kind of audiences. It is much more difficult than business to customer marketing (B2C), as there are strict budgets and time limits.

Telemarketing lead generation allows the company to know the businesses and which are the best prospects for the company. B2B telemarketing Leads helps to stabilize the B2B lead generation if you manage the team well. B2B lead generation is not constant but constantly changing and upgrading type of marketing strategy.

Whether it is #content #marketing or content creation, we are all set to serve you. http://t.co/oRLyJsQe0K pic.twitter.com/e1t25WmiUz
— Inventive SMi (@B2BLeads_SMi) December 2, 2013

There are many ways to get known in the market, that is, through digital and social media, but still telemarketing services are a crucial part of B2B lead generation success. There is an increase in telemarketing sales leads for about 45%, and it has given a boost to the business. Therefore effective Telemarketing management is required to increase the sales and stability to B2B lead generation. This kind of management and skills takes many years of experience, but is not impossible to achieve. Your perseverance and willingness will help you to achieve this with the help of the following pointers given below:

• Outbound telemarketing makes a good business decision. It is more cost effective and this will help your salesperson to meet more qualified people around and increase your business sales by selling your product or service.
• Rigorous Sales training is very important to polish the skills of your sales person and increase capability of marketing effort.
• It you are telemarketing inbound then you must have telemarketing manager or supervisor to supervise the work.
• Telemarketing and sales are work of art. It is a managing people with your skills. It requires good and professional manpower. The company must select people who have good experience in sales to increase your business.
• The main role of B2B Telemarketing Company is to nurture lead generation. Depending on the type of audience and business telemarketing strategy is influenced. It has been observed that depending on an amount of appointments set, you can measure the success of telemarketing in B2B business.
• Recruitment is an essential part in company’s progress. Therefore, you must be sure about the people you are recruiting.
• There is no one formula for telemarketing. You need to upgrade yourself and change depending on the demand of the time. There will be times when you need to come up with new telemarketing strategies. In such case you must have a small group of a salesperson, who will confirm the great marketing strategy and give positive results.
• You must not confuse with the sales and marketing department  not mix them up. They have a different working profile and draw a good line between them, to avoid any losses. Mixing these two departments can end up loss in business leads which you generate.

Therefore, successful telemarketing leads can give stability to B2B generation by efficient management skills, increase in popular approach of marketing, etc.

Read More